FINANCE

Instant Issue Debit Card & Business Instant Issue Debit Card Questions

Yes, an authorized signer can get a temporary card at a Wells Fargo branch.

Your card is ready to use as soon as you receive it. Just be sure to select your Personal Identification Number (PIN) and sign the back of the card right away, as merchants will need your signature to verify card ownership. You will be able to use the same PIN for your permanent debit card once you receive it in the mail and activate it.

Yes, your temporary card comes with all the same features and benefits as your permanent card. You can use your instant issue debit card or business instant issue debit card to make everyday purchases and pay bills worldwide at participating retailers and service providers – including online or by phone.

Your temporary card comes with a daily limit on the dollar amount of purchases you can make with your card. You also have a daily cash withdrawal limit at the ATM. Your daily purchase and cash withdrawal limits are printed on the materials that come with your card. For more information about your daily limits, talk to your localWells Fargobanker, call 1-800-869-3557 (for Consumers), or 1-800-225-5935 (for Small Business).

Yes, your temporary card comes with all the same features and benefits as your permanent card. You can use your instant issue debit card or business instant issue debit card worldwide at participating retailers and service providers including grocery stores, restaurants, gas stations – even for Internet, mail and phone purchases. You can even use your card to make recurring bill payments.

Plus, the card enables you to get cash, transfer funds between accounts, and make deposits at 13,000Wells FargoATMs nationwide. The amount of your purchases and transactions will always come out of the primary checking account linked to your card.

It’s easy to use your card:

  • At a merchant with a keypad. Press “credit” and sign for purchases. Or press “debit” and enter your Personal Identification Number (PIN) — even get extra cash.
  • At a merchant without a keypad. Present your card to the cashier and sign the receipt when necessary.
  • Online or by phone. Provide your card number and expiration date when asked.
  • At an ATM. Enter your card and PIN to withdraw cash.

Wells Fargo Card Design Studio®service is available for new or replacement cards. Visit any branch to select an image from our catalog or to upload a personal photo or business logo, tell your banker you would like to upload an image.

To upload an image simply:

Sign on toWells Fargo Online ® orWells Fargo Business Online ®, and access Card Management through Account Services in the More menu.

Yes, you can use your card to make recurring

bill payments. Simply contact your service providers and ask to pay with yourWells FargoInstant Debit Card or Business Instant Debit Card. When you get your permanent card in the mail, be sure to update your service providers with your new information if your card number or expiration date has changed.

The instant issue debit card is specially prepared for Wells Fargo customers to provide immediate access to the money in your account. Merchants can verify card ownership by checking your signature on the back of the card against your identification.

The business instant issue debit card is specially prepared for Wells Fargo business customers to provide immediate access to the money in your account. Merchants can verify card ownership by checking your signature on the back of the card against your identification.

Yes, merchants will accept your card as long as you sign the back of the card. Some merchants may ask to see a second form of identification. This is because they need to verify card ownership. As a Wells Fargo cardholder, your card comes with the built-in security feature of Zero Liability protection, so you’re not responsible for unauthorized purchases or ATM transactions, as long as you report them promptly.

If you run into any issues, call the number on the back of your instant issue debit card or business instant issue debit card. For comments or assistance, stop by your localWells Fargobranch, call 1-800-869-3557 (for Consumers), or 1-800-225-5935 (for Small Business).

Your permanent card will arrive in the mail 5 to 7 calendar days after you open a new account or after you request a replacement permanent card. If you chose to upload an image using Card Design Studio throughWells Fargo Online , your permanent card will arrive 5 to 7 days after your image has been uploaded and approved. Once you receive your permanent card in the mail, please activate it. You can start using it with your existing PIN. Be sure to destroy the temporary card.

If you do not receive your permanent card before your instant issue debit card or business instant issue debit card becomes invalid, please call us at 1-800-869-3557 (for Consumers) or 1-800-225-5935 (for Small Business). Bankers are available to assist you 24 hours a day, 7 days a week.

Report lost or stolen cards immediately to Wells Fargo by calling1-800-869-3557(for Consumers) or1-800-225-5935(for Small Business). Your card comes with the built-in security feature of Zero Liability protection, so you’re not responsible for unauthorized purchases or ATM transactions, as long as you report them promptly.

Please see your applicable Wells Fargo account agreement and card terms and conditions for information on liability for unauthorized transactions.

Wells Fargo Bank, N.A. Member FDIC.


Category: Business card

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