FINANCE

SmartBusiness Insights

How much does SmartBusiness Insights cost?

SmartBusiness Insights costs £4.95 a month plus VAT and you’ll be charged the same day each month, starting from the day you sign up. If you’ve just opened a Barclays business account, you get a free trial to SmartBusiness Insights for your first 6 months. If you’d like to carry on using SmartBusiness Insights once your free trial expires, you’ll need to register for a paid subscription.


Can I cancel my subscription after signing up?

Yes – cancel within 14 days of signing up and we’ll give you a full refund. You can still cancel at any time after that, but you won’t be eligible for a refund. You need to cancel at least 2 working days before your monthly payment is due, otherwise you’ll be charged for the following month and your subscription will then end on your next payment date. To find out more, log in to SmartBusiness Insights and select ‘Help and support’.


How does SmartBusiness Insights tell me about my customers?

If you use Barclaycard to process payments online or via card terminal with Barclays

debit cards or Barclaycard credit cards, you’ll be able to see your average customer spend and demographic profile, including average income, age and gender. If you don’t use Barclaycard to process payments, you won’t be able to see this information.Find out how to get set up.


Can I use SmartBusiness Insights if I have more than one Barclaycard terminal?

As long as your Barclaycard terminals all share the same merchant ID, then you can use SmartBusiness Insights – even if your terminals are used in several outlets. If you have more than one merchant ID, however, you can’t use SmartBusiness Insights – we’re looking to lift this restriction soon. If you don’t use Barclaycard to process your payments, you’re not affected by this.


How can I find out more about SmartBusiness Insights?

Simply contact your business manager at Barclays, who’ll be able to answer any questions you might have.


Where can I get technical support?

We’re on hand to help if you need technical support with SmartBusiness Insights – 24 hours a day, 7 days a week. Simply call us on 0345 600 2323. Call charges .


Category: Business solutions

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